A canceled Subscription is no longer billed by Chargify. There are two ways a Subscription can be canceled using the Chargify UI:
You can request cancellation of a Subscription yourself by clicking “Actions” option at the right side of the Subscriber’s entry.
You can request cancellation of a Subscription yourself by clicking “Initiate Cancellation” from the Actions menu.
After clicking “Initiate Cancellation”, you will have the opportunity to enter a message about the cancellation and review the action before either pressing the “Cancel Immediately” button, or the “Cancel at End of Period” button.
When you cancel a Subscription:
After a failed payment, Subscriptions transition to the Past Due state within Chargify. At this point, Chargify begins attempting to re-run the payment on a smart schedule. Eventually, we cease retrying to re-run the payment, and some of the Dunning strategies will automatically move the Subscription to Canceled state. See the Dunning documentation for how to control this automatic cancellation.