Group Actions

On the top right of the subscription group screen will be a “Group Actions” dropdown menu. Here you will find additional actions that can be performed against the subscription group.

Manage Group Members-

If “Manage Group Members” is selected a screen that allows for adding or removal of group members to the subscription group will appear. After a subscription has been added or removed be sure to click the “Update Subscription Group” button to save the changes.

Give/Deduct Service Credit-

Similar to how service credits work on the subscription level, service credits can be given and deducted on the subscription group level. These credits will be applied to the next issued consolidated invoice.

Record Prepayment-

Recording a prepayment can also be done in the “Group Actions” drop down. Once selected you can apply a prepayment to the subscription group.

Initiate Cancellation-

Selecting “Initiate Cancellation” brings you to a cancellation prompt screen. On this screen you will be able to add cancellation notes, select when the subscription group will be cancelled (now or at the end of period), and if the cancellation should charge for unbilled usage.

Update Payment Method-

Selecting the “Update Payment Method” button will allow you to add, edit or delete a subscription groups payment method.