Site Details

View your site details

Site Name

The site name is not seen by your customers. This can be used to differentiate your sites by name, as well as including currencies:

  • Acme Inc (GB)
  • Acme Inc (SEK)
  • Acme Inc (AU)
  • Acme Inc (USD)

Subdomain

The subdomain forms your unique Chargify URL, i.e. https://your-company.chargify.com. Note: Only letters, numbers, and dashes are allowed. Additionally, your subdomain may not end in a dash. You will be prompted to re-enter a value if the subdomain you choose is not unique.

Currency

Note: The currency MAY NOT be changed for this site once you have collected any revenue.

Date Format

Choose the date format for your invoices, statements and communications.

Time Format

Choose the time format for your invoices, statements and communications.

Time Zone

Select the time zone for which your site operates.

Reply email

This email will be used as the from address when sending emails from Chargify to your customers. If you would like to specify the fromname from your organization, please format as Example Billing <billing@example.com> or as indicated below.

Configure the reply-to email for your account

Shared Key

Read more about Shared Keys here.

Enabling Test Mode

In order to enable Test Mode, you will need to cancel all Active subscriptions in your “live” site in order to have the option to change it to test mode.

Important notes:

You will not be able to view the choices in these directions if your site is already in Test Mode. To put this another way, you cannot edit your Site and switch to Live Mode from Test Mode via this method.

Select the option to edit the current site details
Select the option to change your site to test mode
  • Verify that your site is in Test Mode by ensuring that the green dot is not ON next to the Go Live status bubble.
Example Site LIVE mode; Test Mode = No
Example Site in TEST mode; Test Mode = Yes

Site-level Business Address

Edit site specific business name and address

Entering a business name, an address, and/or a phone number in these fields will change the information used for emails sent to your customers and invoices (on Relationship Invoicing) that are generated. Information given here will surpass data given in merchant panel.

For Statement Based Billing sites you can only provide Company Name.

For Relationship Invoicing sites you can also provide address and phone number. Those information will be displayed on generated invoices. If any of the address field is filled, all of data (including blank fields) will be used on new generated invoices.