Signup Page Details

It’s easy to use Chargify’s Public Signup Pages to offer products and services for sale via your website, or direct email. Chargify provides customer-facing Public Signup Pages as an easy way to represent your products for sale and collect signup information. Simply display the option to purchase goods and services on your website, then redirect subscribers to Chargify’s Public Signup Pages to complete the sale.

No Developer Required

Chargify provides Public Signup Pages for our merchants who would like an alternative to integrating with our application via API. When a potential subscriber wishes to purchase a product, direct them to a Public Signup Page. This will allow them to complete the sale, and let Chargify process the signup and transaction via your gateway.

Public Signup Pages will display a clean and easy to read signup form for your subscribers view via web browser. If they are accessing via a mobile device, Chargify will this dynamically and serve up the mobile-optimized version of the Public Signup Pages. No coding experience necessary!


Public Signup Pages can be customized from a design perspective. Also Signup Pages can be customized to omit certain data points, or restructure the layout of information. Chargify offers a set of basic fields to edit the text of your Public Signup Pages here.

If you’re looking to customize the Public Signup Pages to match the branding efforts of your organization, or simply change the layout, this can be accomplished using JavaScript and CSS. We’ve published a host of sample code to get you started. For a list of customization options, plus CSS Classes and IDs, please see our documentation here.

Example Implementation

  • Joe arrives at the website for
  • He decides to purchase the Gold Product and selects “Purchase Now” from
  • He’s redirected to a Chargify-hosted Public Signup Page that depicts all of the charges for the product he wishes to purchase
  • He enters the required info
  • The sale is completed!

Public Facing Product Information

Public Signup Pages provide potential subscribers information that relates to the cost of your product, the renewal period, plus many other details about the product or service that a merchant may be offering. This includes, and is not limited to, any of the following:

Product Information

Public Signup Pages are built to support the sale of one product from your Chargify Site. You can elect to add as many add-on components and custom fields to your Public Signup Page.

It’s also important to display clear information to your potential subscriber so that the understand which product they are purchasing, and any other details about the product. This will surely lessen any questions for your support team after the signup process has ended.

Components / Add-Ons

When your subscriber purchases a product through your Public Signup Page, you can also offer them the option to purchase additional components, or add-ons. Use components to give your subscriber additional purchase options. For more information about components, please see our documentation here.

Additional Signup Information

In addition to purchasing a product, you can also amend your the data you collect through Public Signup Pages with any of the following:

Example Public Signup Page

In the example below, we’ve broken down a Public Signup Page into three different screen grabs for this tutorial. Each section deals with the origins of what is displayed on the Public Signup Page, plus how to edit and control the content.

Page Title

In our example, Chargify Example Public Signup Page is the page title of this Public Signup Page. To edit or change the page title, edit the Public Signup Page by following the instructions here.

Product Description

In our example, the description is:

Signup today for your 14-day free trial, with only a $5.00 setup fee to be charged at the end of your trial. After the trial ends, you'll be charged $30.00 per month. 

The product description that appears in the Public Signup Page is lifted from the content used to create the product for sale. Visit the edit page for the product to control/edit this information.

Configure Your Plan / Components

Give your subscribers the option of selecting which components to purchase along with your product. A subscriber will have the option of the following: + Entering the quanity of quanitity-based components to purchase + Entering the quantity of metered-based components to purchase + Toggling on/off components

Subscribers must select the option to update totals* in order for the **Plan Summary information to reflect accruate pricing.

Components Display Option

In order for components to display on a Public Signup Page, select the desired component you wish to display from the edit page of the Public Signup Page. For more information, please see our help article here.

Coupon or Referral Code

A subscriber is given the option to enter a Chargify generated coupon code in order to obtain a discount before purchase. After a user supplies a code, they can select Apply Code to check the validity of the code. If the code is valid, it will automatically be applied to the Plan Summary

Coupon Codes

If you would like to have a coupon displayed on your Public Signup Page, you must enable the option in the page. For more information, please see the help article here.

Referral Codes

To display a referral code on your Public Signup Page, please enable the option to display this checkbox here.

Coupon and Referral Code Options

You may only allow a coupon OR a referral code to be entered at the time of signup. At the time of publication of this article, more than one discount code cannot be applied to a subscription.

Customer Information

When a subscriber enters information under the subheader titled, “Customer Information,” this data is used to create an entry in the customer tab of your Site. It’s important to understand the relationship between customer data and subscription data in your Chargify account. For a quick overview of the differences between customer and subscription entries, please see our documentation here.

Shipping Information

When a potential subscriber enters shipping information, the shipping information is stored with the subscription, as part of the customer details. For more information on customer details, please see our documentation here.

Billing Information

The Billing Information portion of the Public Signup Page is very straightforward. This is the part of the signup process where Chargify securely collects your subscriber’s payment information. From here, we transfer this information direclty to your gateway.

In the example shown, test gateway information is shown as a courtesy to aid in testing your Public Signup Page. No need to use real credit card numbers! Simply use the supplied test data to complete transactions.

Billing Address

If provided, subscribers have the option of using the “Shipping Address” as the billing address, or to provide an alternate address.

AVS (Address Verification Service), as provided by your gateway, plays an important role here. When your subscriber provides a billing address, this information is sent on to the gateway in order to verify if the card if the billing address matches the card holder’s information. For more information and suggestions on how AVS should be configured for your gateway, please see our gateway documentation here.

Additional Information

Subscribers are given the option towards the end of the signup process to provide additional information about their purchase. Use custom fields to collect information that’s in relation to your product, helpful feedback about your product, or any other information that’s important to track during this stage of the subscription lifecycle.

Custom Fields Display Option

Custom fields can be displayed on Public Signup if they are enabled to appear. For more information on how to configure custom fields to display on Public Signup Pages, please see our article on editing Public Signup pages here.

After Signup

When a subscriber completes a signup via a Public Signup Page, a subscription entry will be created in your Chargify account. This information is broken down into two categories, subscription information and customer information. This information is stored securely in your Chargify account, on a site-by-site basis.

Receipt Page

Once the signup process is complete, your subscriber will receive a confirmation of their purchase in the form of a receipt page. An example page can be viewed here: