Payment Pre-Authorizations

Some electronic transactions may be required to have the card validated at the bank level before the card can be stored in Chargify. We call this pre-authorization. When a credit card is added to a Subscription within Chargify, the card must be validated before it can be attached to a Subscription. This protects both you and the consumer:

  • You, as the merchant, should protect your account from false signups with bogus card. Pre-authorization protects you from this by validating the card.
  • Your subscribers are protected from a negative shopping experience by allowing only valid cards to be entered into the Chargify platform.

Authorization amount

Transactions initiated with a debit card or credit card are assesssed a $1.00 authorization. This is not a charge, but it may be visible to the customer before it is reversed. In the case of debit cards, authorization holds can fall off the account, thus rendering the authorization amount available again, anywhere from 1 to 8 business days after the transaction date depending on the bank’s policy. In the case of credit cards, holds may last as long as 30 days, depending on the issuing bank.

Authorization Settings

Under the Settings tab –> Payment Gateways you’ll be able to turn on or turn off card validation for the following gatewys:

  • Authorize.Net
  • Bambora/Beanstream
  • BPOINT