This page describes how Chargify handles billing for the Chargify service. It covers how we bill for the new pricing plans (launched Feb 1, 2021), which are based on charging a percentage of revenue that you bill through Chargify.
The aspects of usage that we consider when determining your bill depend on the plan to which you are subscribed. In general, we consider the following aspects of usage:
- Your base plan fee
- The total revenue invoiced through Chargify
- The number of non-paying (free) subscribers you maintain
The base plan fee is paid in advance. All other aspects are considered “usage” and are billed in arrears.
We report your usage for your review:
- A summary is shown as a line item on your invoice
The invoice line item shows both the count of your usage and the amount we billed for it. For example, if you bill $100,000 through Chargify from January 5th to February 5th, your February 5th invoice will have a line item indicating 100,000 dollars billed and a corresponding charge (assuming a plan that charges 1.2% of revenue) of $1,200.
Your total Billed Revenue includes all invoices that were issued, minus any credit notes applied or amounts voided.
For sites on the legacy Statements architecture, your total Billed Revenue considers all charges, credits, and adjustments.
Adjustments or credits resulting in a negative subscription balance will offset future charges.
Deleting a subscription will not remove any amounts from your Billed Revenue. Be sure to void any invoices or credit any charges, and wait for us to process these events, before deleting a subscription.
Usage calculations specified by your plan.
We count the number of Active or Trialing subscriptions that are not collecting revenue that exist at the end of the usage window. Canceled subscriptions are omitted from this count.
All revenue is converted from the site currency to USD before we record the usage. We pull exchange rates daily from Open Exchange Rates. Then, we use the latest exchange rates we have when calculating your revenue usage to convert your site’s total revenue to USD.
We aggregate all of your usage across all of your live sites. When conversion (such as currency conversion) is necessary, each amount is converted as it is recorded, and we then sum all of the converted values to arrive at the total Usage.