Learn how to manage your Chargify subscription to our application with the following documentation. As you read onward, you’ll understand how to switch your plan, understand the status of your account and update your card.
Locate your account information by clicking on the dropdown menu to the right of the page. Here you’ll find access to a host of other account editing options.
Enter your company name and all contact information. Information from this window can be used in email templates as well (signup emails, receipt emails, etc.)
You seller account works in conjunction with your sites and your product families to define who you are and what you sell.
Configure the security for your entire set of sites, under your merchant account.
For more information on your site’s security, please view our security documentation.
Manage users on your account. Add, delete & edit people who you have trusted with access to your Chargify sites.
For more information on your configuring users, please view our user documentation.
The “Billing & Plans” section contains a host of useful information related to your subscription to the Chargify application.
Chargify displays the next billing date in which your card will be charged for your subscription.
Your current status for your Chargify subscription can be viewed here.
- Active: Your account is good standing
- Past due: Please remit the amount due on your account to avoid cancellation
- Canceled: Please contact firstname.lastname@example.org for further assistance
Elect to update the card on file, by selecting change next to the current card on file.
View all your statements for your Chargify account. At the time of publication of this documentation, downloading to PDF
Please note that once your account is deleted, the data cannot be retrieved. We recommend downgrading your account to a developer plan and exporting data instead of choosing to delete your account.
As a related topic, please inspect our documentation on data retention for further information.