Product FAQ

Why do we call them “Products”, and not “Plans”?

Chargify makes it easy to sell other things that are not plan-based, such as Sponsorships. Often, these things might belong to separate Product Families along side your normal recurring service offerings. “Plans” just seemed too restrictive. Just think of it this way: If your customers can pay for it, its a Product. If they can upgrade/downgrade to another Product, then those Products are part of the same Product Family.*

Can I restrict a coupon to a certain product?

Coupons can be added to any product in the same product family, so you would need to put the product and coupon in a separate family in order to restrict this. (Note that the coupon may still be applied to the subscription if the product is later changed to one in a different family.)