If statements are turned on, people that do a free trial of my system and don't continue afterwards still get a statement. The statement shows an amount owing and looks like I am trying to charge them. I have had quite a few complaints and had to explain that they don't owe money, it's just how the statements work.  I have actually had to turn off statements for now and am manually sending them out, this is a very arduous task so I would love an automatic option.

I would suggest if there is no credit card on file, dont send a statement, we can using dunning emails to handle the situation.