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Answered

Quick Books Integration

kam
asked this on March 30, 2011 03:38 pm

I'm trying to sync our customer list, monthly subscription sales and cancellations between Chargify and QuickBooks Online. I didn't see download formats or integration points for QB, so I'm guessing they don't exist.

What are the suggested best practices for tracking Customers, Subscriptions and Cancellations between Chargify and QB?

Thanks in advance.
-Kam

 

Comments

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Jay G
Chargify Support

Hello Kam,

Thank you for contacting Chargify.

I am forwarding your question to our technical sales team for their review.

Regards,

Jay G.

March 30, 2011 06:06 pm
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Lance Walley
Chargify

Hi Kam,

Long-term, we'll have an integration done by an outside party. May I ask if you're using QB Desktop or Online? Just curious.

For now, we don't get this question very often, so I don't have a solid answer. I think our merchants export what data there is (exportable) at at least do a monthly reconciliation of some sort, and/or they use their raw revenue reports from their merchant account and bank account and then input data as very high-level summary data.

Sorry I don't have a better answer. With hundreds of merchants, I'm actually a bit surprised that the question does not come up much, but we'll have better reporting, exporting, and integration later this year.

Thanks.

--- Lance

April 01, 2011 12:39 pm
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kam

QuickBooks Online.

We can massage the csv download from the transaction report. Not amazing but
it should work.

-Kam Lasater

On Fri, Apr 1, 2011 at 12:39 PM, Lance W. - Chargify <
tender+d55e172cbeb7f9f9e12392383f4d32896b9f3dca5@tenderapp.com> wrote:

April 04, 2011 02:10 pm
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kam

One thing that would make the transaction csv report more useful would be
adding the "Company/Organization" column from the customer record.

Thanks.
-Kam Lasater

April 04, 2011 02:14 pm
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Lance Walley
Chargify

Quick update: we found a UK gentleman who can make some sort of simple Quickbooks/Chargify integration, so we'll pursue this soon.

--- Lance

April 06, 2011 02:14 am
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kam

Thanks. Please keep me posted.

-Kam Lasater

-- http://SeeClickFix.com - User Focused Government - Report issues in the
public space, Advocate for resolution, Track the status of fixes, Connect
with neighbors.

On Wed, Apr 6, 2011 at 2:14 AM, Lance W. - Chargify <
tender+d55e172cbeb7f9f9e12392383f4d32896b9f3dca5@tenderapp.com> wrote:

April 06, 2011 09:32 am
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Lance Walley
Chargify

Will do, thanks.

--- Lance

April 06, 2011 12:36 pm
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Sean Schofield

Any update on this issue?  We're interested in some type of integration as well.

August 31, 2011 08:16 pm
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Justin Gerena

Same here. With Quickbooks being one of the more popular accounting software out there, integrating with them feels like a natural progression. I don't know how I can use chargify without a solid integration with Quickbooks.

September 08, 2011 03:05 pm
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Lance Walley
Chargify

Hey folks,

We're looking at a couple of ways to get this done.

It (Quickbooks or any accounting integration) has been one of those things that, for some reason, has not been highly requested over the past 2 years, but it has crept up to #5 on the request list from merchants:

http://chargify.uservoice.com/forums/57052-make-chargify-better-

So we're approaching it now after a few earlier false starts.

September 08, 2011 05:48 pm
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Christina Huisenga

I'm using Quickbooks Online and am in despite need of the integration. Chargify looks great ... it's user friendly, easy to customize and nicely designed. But the hours of time that it will take me to enter in transactions for accounting purposes is making me concerned. Not sure what to do. Keep us updated, thanks!

December 22, 2011 08:02 pm
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Lance Walley
Chargify

Hey there,

I think the majority of our merchants just do summary entries in their accounting systems. I've even heard some CPAs and Finance folks say that this is all they think is needed... to enter monthly totals of sales.

But, there is definitely a desire and a need by some to have more detail go into their accounting system, and Quickbooks is the #1 voted option. We have a good company teed up for this, and we're only behind on pulling the trigger because we had to address problems we've encountered due to growth, outlined here if you want to see:

http://chargify.com/blog/chargify-performance/

We anticipate getting back on this soon, and having the Quickbooks Online integration done in the early months of 2012.

Sorry about the delay; can't wait, esp since we're so close now.

December 23, 2011 05:45 pm
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Bryn Robinson

Can you please provide an update on this inquiry? We'd love to integrate Chargify with QB Online (sooner, than later).

March 12, 2012 07:37 pm
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Lance Walley
Chargify

Hey Bryn,

Quickbooks Online is our target, though integration has been delayed a few times because of other priorities. I don't see it happening until later in 2012, unfortunately. Would love to say sooner, but we've got a small dev team and a long list.

--- Lance

March 15, 2012 06:39 pm