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PayPal as gateway?

bjoyce
asked this on January 24, 2011 11:08 pm

Are there any plans on adding any of Paypal's services as a payment gateway option?

 

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Lance Walley
Chargify

Hi,

Do you mean PayPal Website Payments Pro?

We turned it on for a month or two last year, but our merchants had a high number of complaints during the time, so we removed it. We started to warm to it again maybe 6-8 months later, only to see those early merchants put through 5 weeks of a bug at PayPal WPP that resulted in multiple charges to their customers.

So, we can turn it on for you, but we strongly suggest you use Authorize.Net, TrustCommerce, etc. - the gateways we support as shown on our home page.

Thanks.

--- Lance

January 24, 2011 11:21 pm
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bjoyce

yes I had WPP in mind... we've been using it successfully with a Spreedly integration on another app for over a year without issue.

Our chargify/authorize.net setup on a different app is working great, however we've found that it's a lot more overhead on the accounting side than paypal was.

Am interested in having it turned on for us... though the fact that it was buggy w/ chargify makes me a bit nervous. Are any current customers using it successfully?

January 25, 2011 12:25 am
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bjoyce

I guess it's a moot point anyway at the moment since we can't change gateways, as we have active subscriptions under authorize.net

January 25, 2011 12:31 am
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Lance Walley
Chargify

Sounds like it's a moot point now, but we do have merchants using WPP without issues since that WPP bug I mentioned in late Summer 2010.

--- Lance

January 27, 2011 04:09 pm
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bjoyce

Thanks for the reply Lance... we're actually thinking about bringing a new site we're working on onto chargify... we should be able to enable the WPP gateway for the site correct?

Also, is the chargify pricing per site, or per account and customers across all sites under that account?

Thanks.

January 28, 2011 11:57 am
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Lance Walley
Chargify

Okay, we can turn on WPP for you; please just keep in mind that we recommend other gateways at this time due to the experience I noted earlier.

Pricing is per Chargify account, which can have multiple Sites in it. We count your paying customers in aggregate.

Thanks.

--- Lance

January 30, 2011 01:18 am
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joshua shokunbi

Wait can you seriously turn it on for anyone? I'd love to stay with chargify if you could turn it on for us. I was looking towards recurly but only because they allowed it. My company is B2C and not having paypal would hurt pretty badly.

June 11, 2011 01:04 am
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Isaak Dury

Ditto with Josh, are we able to utilise PayPal whilst we sort out a Merchant Bank alternative?

August 25, 2011 03:52 am
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Lance Walley
Chargify

We can turn it on, we just don't trust them 100%.

Now, please keep two things in mind:

1. In the US, you can get Auth.Net + merchant account in a few days for $50/mo. Strongly advise that. http://chargify.com/merchant-accounts

2. Super important: we're talking about PayPay Website Payments Pro for credit card processing. We're still talking about consumers paying with credit cards thru Chargify.

August 25, 2011 08:04 pm