Forums/Community/Community Support
reports interface is horrible
mike
asked this on May 04, 2011 10:37 am
Hi,
I wanted to express my displeasure with the way the current reports are shown. The visual chart that is displayed is really confusing and makes no sense whatsoever. Take a look at the attached report image, can you make sense of that? Its basically a bunch of scribbled intersecting lines and is best described as chaotic.
To me what would be much better and cleaner would be a simple stacked bar chart, one bar for each month and color coded according to each product, for example something similar to this: http://supportanalytics.com/blog/wp-content/uploads/2007/11/5_alter...
I'd just like to see my progression of subscription income and product distribution in a clear and consice way.
Please, please, please make something better!
Comments
Hello Mike,
Thanks for contacting Chargify.
I am forwarding your message to our CEO, Lance Walley, for his reply.
Regards,
Jay G.
Hey Mike,
"better" is in the plans, definitely. We'll let everyone know as new stuff come out; should be later in Q2.
--- Lance
I agree. The fact that I can't run monthly reports is super lame. I need MONTHLY reports!
We know it's weak, sorry! We'll get there. Growing pains! 510 businesses using us now, many different things "important" to them.
I was also very surprised to see how poor the reporting is with this service. How can you have a billing system without at least one decent financial report?
We're getting there! Just a matter of where our merchants have applied the majority of pressure for us to develop... they want things like coupon support and tax calcs and better hosted pages, before they want better reporting. They do want reporting, just not as badly. But reporting is an area to which we'll be giving attention soon.