Customers Intro

The customers tab of your Chargify Site is comprised of each individual customer record. It’s important to note that under normal circumstances you won’t need to add a customer directly to this area.

When a Subscription is created via the Merchant UI or Public Signup Pages, Chargify will automatically create customer entry. Customer entries are useful for tracking active versus inactive customers. Additionally, the Customer tab is useful for searching via email, organization and reference.

It is possible to use the Customer entry to mark subscriptions as tax exempt as well. See Taxes for more information.

A customer may subscribe to several products. In this case, there will be one customer entry that will display multiple subscriptions. Alternately, when a customer has many subscriptions, there will be multiple subscription entries.

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