Communications FAQ

How can I find out if an email was delivered to a subscriber?

Often Merchants are curious if a particular email has been delivered to a Subscriber. There are two locations within the Chargify platform to verify deliver. Emails are stored by Site and by individual Subscriber.

For more information on email archives and statuses, please see our reference page here.

How can I change the default font for my emails?

In order to change the default text on your emails, you must create a new layout in the email editor. In the example below, we are changing the default text to arial. Please feel free to change the following example to your liking.

<!DOCTYPE html>
<html>
<head>
<style>
p {
    font-family: arial;
}
</style>
</head>
<body>
  <p>
  <!-- start of email content -->
    
  <!-- end of email content -->
  </p>
</body>
</html>